Data privacy & Cookies

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Data privacy Policy of vip hanse touring GmbH

The vip hanse touring GmbH (hereinafter “vip hanse touring”) takes the protection of your personal data very seriously and adheres strictly to the rules of the applicable data protection laws. In no case will the data collected be sold or passed on to third parties without the express prior consent of the data subjects, unless vip hanse touring is required by official or court orders to disclose the specific data.

In the following privacy policy we will inform you which personal data vip hanse touring processes, for which purposes this is done and how you can object to certain processing of your personal data.

We want you to know when we collect what information and how we use it. For all data protection questions, you can contact the following e-mail address:

A) General information

  1. Name and contact details of the responsible person

vip hanse touring GmbH
Authorized Representatives: Ines Lenz
Dehmelstr. 6
18055 Rostock

Tel +49 381 548120
Fax +49 381 5481211


  • You have the following rights

You have the following rights towards vip hanse touring regarding your personal data:

  • Right of access by the data subject,
  • Right to rectification or erasure (right to be forgotten),
  • Right to restriction of processing,
  • Right to data portability,
  • Right to object.

You have the right of appeal to the responsible supervisory authority regarding the processing of your personal data.

  • External Data Protection Officer

vip hanse touring C & T GmbH has appointed Mr Marco Tessendorf from procado Consulting, IT- & Medienservice GmbH, Warschauer Str. 58a, 10243 Berlin, as external data protection officer. You can reach him by

B) What information do we collect from you?

In the following, we will inform you about what data we collect from you and for what purpose we do so. If you have any questions, please contact us by e-mail:

– When using our website
a) Access data

As far as you do not log in, register or otherwise provide information when using our website, only data will be collected that your browser automatically transmits to enable you to visit our site. When visiting our website, we collect the following data that is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 (1) sentence 1 lit. DSGVO):

  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (actual page)
  • Access status / HTTP status code
  • Transferred amount of data
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

This access data will be transmitted to us by your browser and stored by us in a log file on secure servers for security reasons (for example, to identify attacks) for a limited period of time. As far as personal data is processed, this is done in accordance with Art. 6 (1) (f) DSGVO for the purpose of exercising legitimate interests. A transfer of the data to third parties does not take place. The data is deleted after a possible statistical, also anonymous, evaluation. User profiles are not created.

Please note: Our website contains links to websites of other providers (e.g. Youtube, Vimeo). We have no control over these providers’ compliance with applicable privacy policies. We therefore recommend that you carefully read the privacy policy of these providers.


Persons under the age of 18 should not submit any personal data to us without the consent of their parents or guardians. We do not solicit personal information from children and adolescents, do not collect this information and do not share this information with third parties.

b) Data center

Our website is hosted exclusively on our own server systems in Germany in a data center of DNS-Net. The DNS-Net is certified according to “ISO / IEC 27001” and “Trust in Cloud Infrastructure”. The “ISO 27001” is an internationally recognized standard for information security, which considers aspects such as data security, data protection and reliability.

As part of this cooperation, we do not pass personal data directly to our service provider. However, it may happen that the service provider (for example, during maintenance) receives potential access to personal data. Since in such cases there is also a so-called order processing pursuant to Art. 28 GDPR, we have concluded a data protection agreement with this service provider in accordance with this provision. This also ensures the protection of your personal data.

– If you voluntarily provide us with data

a) Via the contact form on our website

In addition to the above-mentioned data, vip hanse touring C & T GmbH collects and processes personal data if you voluntarily make these available to us via the contact form on our website.

The following personal data is collected and processed:

  • Name,
  • E-mail address,
  • processing information (time, date for shipping),
  • if applicable, message text (message or comment, subject line).

The data will be processed so that we can process your request and, if necessary, report back to you (legal basis is Art. 6 (1) sentence 1 lit. f DSGVO).

b) In another way, e.g. if you contact us by e-mail

You can also contact vip hanse touring C & T GmbH in other ways, e.g. in which you use the e-mail address or the telephone numbers given there or our address for contacting us.

Depending on the content of your message to us, we collect and process, among other things, the following personal information:

  • Surname, first name,
  • E-mail address,
  • Subject of the message,
  • Processing information (time, date for shipping),
  • Message,
  • Possibly further contact details (company, telephone number, fax number, address).

The data will be processed so that we can process your request and, if necessary, report back to you (legal basis is Art. 6 (1) sentence 1 lit. f DSGVO).

c) Duration of storage of this data

We delete the data that is generated in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.

– When ordering our newsletter

a) Consent to the newsletter dispatch

We offer you the service of a newsletter to send you periodic information about our company, our services and interesting news from the event and hotel industry by e-mail. For sending the newsletter, we use the so-called double-opt-in procedure. This means that after you have registered, we will send you an e-mail to the e-mail address specified in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration, your information will be blocked and automatically deleted. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to inform you about possible misuse of your personal data.

If you order the vip hanse touring C & T GmbH newsletter, we will store with your consent in accordance with Art. 6 (1) (a) GDPR:

  • Your email address,
  • The time of registration and your time zone,
  • Your preferred email client.

Optionally we save following information if provided to us by you:

  • Your first and last name.

b) External service provider

To mail our newsletter, we use Mailchimp as our provider. Your data stored during newsletter sign-up will be transferred to a server of this company, located in Atlanta, Georgia, U.S.A., where it will be stored and processed in accordance with applicable data protection regulations.

Mailchimp processes the data on behalf and according to the specifications of vip hanse touring C & T GmbH. This is a so-called order processing according to Art. 28 GDPR. We have therefore entered into a privacy policy with Mailchimp in accordance with this provision. In it, we also ensure the protection of your personal information.

WFor more information on privacy and data processing at Mailchimp, please visit this page.

c) Revocation of consent

You can revoke your consent to receiving the newsletter and unsubscribe from the newsletter at any time. You can declare the cancellation by clicking on the link provided in each newsletter e-mail, by e-mail to or by sending a message to the contact details stated in the imprint.

d) Newsletter tracking

We point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the emails sent to you include so-called web beacons or tracking pixels that represent one-pixel image files stored on our website. For the evaluation of the user behaviour, we link the above-mentioned credentials and the web beacons with your e-mail address and an individual ID. With the data obtained in this way, we create a user profiles to tailor the newsletter to your individual interests. In doing so, we record when you read our newsletters, which links you click in and conclude your personal interests. We link this data with actions you have taken on our website.

C) Use of Google Analytics

1. This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.

2. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

3. You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website in full. You may also prevent the collection of the data generated by the cookie by Google and related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link:

4. This website uses Google Analytics with the extension “_anonymizeIp ()”. As a result, IP addresses are processed shortened, a person-relatedness can be excluded. As far as the data collected about you is assigned to a person, it will immediately be excluded and the personal data will be deleted immediately.

5. We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal information is transferred to the US, Google has submitted to the EU-US Privacy Shield: The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DSGVO.

6. Third Party Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use:, overview of the privacy policy:, and the privacy policy:

D) Use of social media plug-ins

1. We currently use the following social media plug-ins: Facebook, Instagram and LinkedIn. We use the so-called two-click solution. When you visit our site, initially no personal information is passed on to the provider of the plug-ins. The provider of the plug-in can be identified by the marking on the box above its first letter or logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online service. In addition, the access data mentioned above in this statement will be transmitted. In the case of Facebook, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, personal data will be transmitted by you to the respective plug-in provider and stored there (with US providers in the USA). Since the plug-in provider carries out the data collection, in particular via cookies, we recommend that you delete all cookies via the security settings of your browser before clicking on the greyed-out box.

2. We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purposes of processing, the retention periods. We also have no information to delete the data collected by the plug-in provider.

3. The plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and / or custom design of its website. Such an evaluation is carried out in particular (also for non-logged-in users) to display requirements-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise it. Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 sentence 1 lit. f DSGVO.

4. The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and for example, if you link to the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend logging out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.

5. For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers provided below. There you will also find further information about your rights and settings options for the protection of your privacy.

6. Addresses of the respective plug-in providers and URL with their privacy notices: a)[Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;; for more information about data collection: and Facebook has submitted to the EU-US Privacy Shield b) Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA; c) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; LinkedIn has submitted to the EU-US Privacy Shield

E) Changes to the privacy policy

We reserve the right to change our privacy policy if necessary due to changes in security and privacy practices. Therefore, we encourage you to visit this page regularly to familiarize yourself with the privacy policy. Should changes be made to our privacy policy in the future, the changes will always be found on these pages.